Privacy Policy
Last updated:
SkincareFactoryOEM.com ("we", "our", "us") respects your privacy. This policy describes what personal data we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR) and applicable local laws.
1. Data We Collect
- Identity & Contact: name, company, email, phone/WhatsApp, country — provided via inquiry form, email, or phone.
- Project Information: product category, MOQ, formulation preferences, packaging choices — voluntary, used to quote accurately.
- Technical: IP address, browser, device, pages visited, referrer — collected automatically via cookies and server logs.
2. How We Use Your Data
- To respond to inquiries and provide quotations, samples, and technical documentation.
- To fulfill contracts (sample dispatch, OEM/ODM production, regulatory documentation).
- To send updates you have explicitly opted into (newsletter, regulatory alerts).
- To improve our website performance and detect fraud.
3. Legal Basis (GDPR Art. 6)
- Contract: pre-contractual steps and contract performance.
- Consent: for marketing emails and non-essential cookies.
- Legitimate interest: for site security and basic analytics.
4. Sharing & International Transfers
We do not sell your data. We share only with: payment processors, shipping carriers, cloud hosting, EU Responsible Person, and regulatory consultants — all under data processing agreements. Transfers outside the EEA are protected by Standard Contractual Clauses.
5. Retention
Inquiry data is retained for 24 months unless a business relationship is established. Contract data is retained per applicable commercial law (typically 7 years).
6. Your Rights
Access, rectification, erasure, restriction, portability, objection — email privacy@skincarefactoryoem.com. You may also lodge a complaint with your local data protection authority.
7. Cookies
Essential cookies run by default. Analytics and marketing cookies require your consent via the cookie banner.
8. Contact
Data Controller: SkincareFactoryOEM B2B Manufacturing Hub, JiaShengLi, Baiyun District, Guangzhou, China. Email: privacy@skincarefactoryoem.com